Our market success and record of customer satisfaction have been built around our core values of achieving excellence in everything that we do. This commitment to quality is reflected in the various professional accreditations that we currently hold. We comply with ISO 9001 Quality Management Systems, which provide a framework and set of principles that helps with customer satisfaction, process improvement, operational efficiency, internal auditing and staff training.

Our accreditation to ISO 14001 sets out the criteria for our environmental management system, designed to improve resource efficiency and reduce waste, providing you with assurances that our environmental impacts are being measured and considered. Meanwhile, OHSAS 18001 provides us with standards to follow for occupational health and safety, helping to reduce accident/incident rates and create a safer workplace.

ISO 27001is intended to reassure our customers that we are securely managing your data to the highest standards and minimising the risk of a potential security breach. Finally, as an approved Royal Mail independent inspector and maintainer of franking machines, our fully trained and experienced technicians can provide you with comprehensive fault diagnostics and on-site machine maintenance.

ISO 9001:2015

Sales and lease of franking machines and related equipment. Inspection, maintenance and repair services for franking machines and related equipment, in accordance with Royal Mail.

CCS RM6017

TMR Executive Agency Ltd (part of The Mailing Room Group) have been awarded sole supplier status on Crown Commercial Service’s Postal Goods, Services & Solutions Framework RM6017 Lot 1

Royal Mail

Authorised independent inspector and maintainer of franking machines.

So no matter where your franking machine is from, we’ve got you covered.


ISO 27001/14001 for data protection and IT security / environmental management systems for efficiency and waste. OHSAS 18001 for occupational Health & Safety management systems.

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